Refund and Returns Policy
At Kuchin Offshore Staffings Private Limited, we are committed to delivering high-quality HR consulting and offshore staffing services. While our services are not returnable due to their nature, we offer a clear and fair refund policy to address cancellations and dissatisfaction.
1. Service Cancellation
- 7+ Days Before Start:
Cancel at least 7 days before your project begins to receive a full refund, minus any non-refundable setup or administrative fees. - Less Than 7 Days Before Start:
Cancellations made within 7 days of the scheduled start date will incur a 25% cancellation fee. - After Service Begins:
Once service delivery has started, cancellations may not qualify for a refund. However, we will evaluate requests on a case-by-case basis.
2. Refund Requests
- Refund requests must be sent via email to hello@kuchinoffshorestaffings.com within 7 days of receiving your deliverables.
- Each request will be reviewed within 5–7 business days.
- If approved, the refund will be processed to your original payment method within 10 business days.
3. Non-Refundable Services
The following services are non-refundable:
- Completed consultations or strategy sessions
- Delivered custom reports, documentation, or staffing plans
- Monthly retainer or ongoing service fees (unless otherwise agreed in writing)
4. We’re Here to Help
If you’re not satisfied with our services, please contact us at
📧 hello@kuchinoffshorestaffings.com
We are committed to resolving any concerns professionally and promptly.